Frequently Asked Questions

Online Grocery Orders From

Has my Island Bargains online grocery order shipped?
How do I change quantities or cancel an item in my grocery order?
How do I track my order?
My order never arrived.
An item is mi ssing from my shipment.
My product is missing parts.
I received Island Bargains credit. What is this and how do I redeem?
Package and Cargo Shipping with
Island Bargains

Cargo Responsibility
IN/OUT Pick Up
How do I create an Island Bargains account?
How do I edit my account information?
What are the shipping charges for my grocery order?
I forgot my password.
How do I return my product?
I received the wrong product on my grocery order.
What is your return policy?
When will my order ship?
International Shipping
Do you ship to my country?
What are my payment options?
When will my order ship and what are my shipping charges?
What is the return policy?
Pricing and Billing
Do I have to pay sales tax?
I have a question on my charges.
I need a copy of my receipt/invoice.
When will my credit appear on my account?
When will my credit card be charged?
Claims Process
Insurance Coverage
Limitation of Liability
Low Price Guarantee
Privacy Policy
Buyer's Guide
How do I buy/redeem a gift certificate?
How do I find my product?
How do I navigate the site?
How do I use a shopping coupon?
Additional Support
How do I contact you?